Transaction Disputes - Business

A transaction dispute arises when a cardholder (of any bank) contacts their bank and requests a refund for a transaction they do not recognize within 13 months…

A disputed transaction may be at a number of different stages depending on which actions are pending or complete.

We suggest that first of all you attempt to contact the customer. Often direct communication with a customer is sufficient to resolve a dispute immediately.…

There are some simple steps you can take to prevent your customers from disputing transactions:

In Disputed Transactions, our company mediates between its merchants-partners and their consumers through the financial system (Card schemes, Banks, etc). It…