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Sending and Receiving Funds

General Overview

Transferring Funds

Depositing Funds

Additional Information

How can I modify my account limits?
How can I view all the transactions in my business account?
I see a difference in my available account balance. What happened?
What is the One Time Password (OTP) that is required during my transaction?

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Sending and Receiving Funds
Additional Information

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Additional Information

How can I modify my account limits?

You can check and manage certain outgoing bank transfer limits directly through the AI chat assistant in your Viva.com account.

1 min readUpdated Sep 22, 2026

How can I view all the transactions in my business account?

You can view your account transaction history directly from the Accounts section of your Viva.com account.

1 min readUpdated Sep 22, 2026

I see a difference in my available account balance. What happened?

If your available balance is lower than your total balance, this usually means that part of your funds are temporarily reserved or pending.

1 min readUpdated Sep 22, 2026

What is the One Time Password (OTP) that is required during my transaction?

A One-Time Password (OTP) is a temporary security code used to confirm your online transaction.

1 min readUpdated Sep 22, 2026