Dynamic Currency Conversion (DCC) – Boost Your Profits with Every Transaction

By enabling the "Dynamic Currency Conversion (DCC)" service, you eliminate the cost of transactions made with cards issued in countries with a currency different from your own. Additionally, you have the option to generate revenue from these transactions if you choose.

Given the high processing costs for such cards, using DCC is the optimal solution to reduce your business's overall card processing expenses while offering your customers the convenience of paying in their home currency.

Dynamic Currency Conversion (DCC) provides your customers with convenience, flexibility, and transaction transparency.

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#➽ How Dynamic Currency Conversion Works

When a customer pays with a card issued in a currency different from your country's, the Viva.com terminal or Smart Checkout automatically detects the card's currency.

If the card currency differs from the merchant's local currency, the customer is given the option to choose their transaction currency and complete the payment in their home currency if desired.

This makes it convenient for customers, as they immediately see the exact amount they will be charged, avoiding surprises from exchange rate differences. Meanwhile, you receive the transaction amount in your local currency without any changes to the payment process.

#➽ Why Choose DCC for Your Business?

➔ Enhanced Customer Experience

With DCC, your customers enjoy ease, flexibility, and transaction transparency. They are informed of the exact amount they will be charged in their card's currency, building trust in your business.

➔ Reduced Costs for Your Business

Every time a customer opts for DCC, your business incurs zero cost for the transaction without altering your payment acceptance methods.

For example, if a customer buys a product worth €100 and pays with a UK-issued card (GBP), the payment processing cost may reach €2.5, meaning you receive €97.5. However, if the same transaction is processed with DCC, the processing cost is zero, and you receive the full €100.

By utilizing Viva.com's Dynamic Currency Conversion (DCC) for all transactions involving cards not issued in your local currency, you significantly improve your profitability.

➔ No Impact on Payment Flow

Adopting Viva.com's DCC requires no disruption or changes to your payment process. Simply continue serving your customers as usual, while the conversion is handled automatically and transparently.

#➽ How to Enable Dynamic Currency Conversion

The DCC service can be activated or deactivated by submitting a request to Customer Support through your Viva.com Account. Once activated, you immediately enjoy the benefits of DCC for all international customer transactions.

#➽ Benefits for Your Business

• Zero Transaction Costs**:** Every transaction through DCC comes at no cost to you.

• Transaction Transparency: Customers choose their currency and know exactly what they will be charged.

• Standing out from the competition: Offering payments in your customer’s home currency gives you a significant edge, making your business more appealing to international clients.

#➽ Transactions via Smart Checkout

#➽ Transactions via Terminal App

#➽ Additional Information on Dynamic Currency Conversion

Transactions with or without Card Presence: DCC is available for card-present payments at terminals as well as for online transactions through Viva.com Smart Checkout.

• The customer’s card must be issued by Visa or Mastercard.

• The card’s currency must differ from your business's local currency.

Take advantage of Dynamic Currency Conversion (DCC) and eliminate costs for every such transaction.

For supported terminals, currencies, and DCC features, click here.