How to set a new batch on my Android terminal?
Start a New Batch/Shift via the Calendar Menu
The Viva POS application includes a new Calendar menu within the SoftPOS settings for Android and iOS devices. This menu offers the following options:
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Activate Calendar:
Merchants can enable or disable batch functionality based on their needs. -
Automatic Start of New Batch Upon Closing:
This option automatically creates a new batch when the previous one is closed. Note that auto-close functionality is unavailable. After each closing, users must either print or share the batch details. A batch cannot be closed unless one of these options is selected. -
Allow Transactions Only Within an Open Batch/Shift:
When this option is enabled, SoftPOS will accept payments only if a batch is open. If no batch is active, users must activate one manually. This option is disabled by default.
➽Accesing the Calendar Menu
➽ Starting a New Batch/Shift (Standard Method)
On Android & iOS devices (Tap-on-Phone), a batch/shift remains open for 48 hours before it automatically closes and starts a new one (unless the user manually ends it earlier).
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Option 1:
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Tap the arrow button in the top-left corner of the screen.
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Edit the batch name, if desired.
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Tap Start New Batch.
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Option 2:
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Tap Transactions at the bottom of the screen.
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Select By Batch.
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Tap Start New Batch.
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➽ Ending a Batch
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Option 1:
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Tap the arrow button in the top-left corner of the screen.
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Tap End Batch.
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Option 2:
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Tap Transactions at the bottom of the screen.
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Select By Batch.
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Tap End Batch.
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➽ Viewing Batch Transactions
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For Active Batches:
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Tap Transactions at the bottom of the screen.
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Select By Batch.
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Tap View Transactions.
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For Previous Batches:
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Tap any batch under the Previous Batches heading.
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Using these steps, you can monitor and manage the transactions processed through your terminal at any time.