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Getting started

What is Viva.com?
Top Reasons to Choose Viva.com for Your Business
Viva.com vs. our competitors. What Sets Us Apart in Payment Services.

General Overview

Account Verification

Login to your account

How can I log in to my business account?
Reset your Viva.com account password
I have no longer access to my registered phone, how can I change it?
I forgot my username. What should I do?
I’m trying to complete the creation of my account, but an error appears

Account Management

Viva.com mobile app

Additional Information

Sending and Receiving Funds

Accepting Payments

viva.com Terminal app

ISV / Marketplace

[email protected]

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Getting started
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Login to your account

How can I log in to my business account?

You can sign in to your Viva.com account through the Viva.com website or the mobile app.

1 min readUpdated Sep 22, 2026

Reset your Viva.com account password

If you've forgotten your password, you can reset it using your registered mobile phone number and registered email address.

1 min readUpdated Sep 22, 2026

I have no longer access to my registered phone, how can I change it?

If you no longer have access to your registered mobile phone number and cannot sign in to your Viva.com profile, please send your request by email from your…

1 min readUpdated Sep 22, 2026

I forgot my username. What should I do?

Your Viva.com Account username is the phone number you used during registration.

1 min readUpdated Sep 22, 2026

I’m trying to complete the creation of my account, but an error appears

If you see an error while creating your Viva.com account, first check where the error occurs.

1 min readUpdated Sep 22, 2026