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Getting started

What is Viva.com?
Top Reasons to Choose Viva.com for Your Business
Viva.com vs. our competitors. What Sets Us Apart in Payment Services.

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Additional Information

What is Interchange ++?
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Subscription Plans
What is the Tier Pricing Model?
What are the commissions and how are your charges determined?

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Pricing

Sales transaction commission, how fees are determined, 0% commission, etc.

What is Interchange ++?

Following the provisions of EC Regulation 751/2015 and the Payment Services Directive 2 (PSD2), Viva.com uses a transparent Interchange++ pricing model for…

1 min readUpdated Sep 22, 2026

Below are answers to common questions about the available subscription plans.

1 min readUpdated Sep 22, 2026

Subscription Plans

From 1 June 2024, Viva.com introduced subscription plans. Existing customers were automatically assigned to the plan that best matched their business usage at…

3 min readUpdated Sep 22, 2026

What is the Tier Pricing Model?

The Tier Pricing model allows Viva.com terminal users to select a customized monthly pricing plan based on their expected transaction volume commitment. In…

1 min readUpdated Sep 22, 2026

What are the commissions and how are your charges determined?

Our pricing is based on the Interchange++ model. Under this model, the cost of a card transaction is calculated based on the final transaction amount.…

2 min readUpdated Sep 22, 2026