Alipay+
Alipay+ allows customers to scan a POS-generated QR code and complete the payment using the Alipay app on their mobile device.
➡️ Key benefits of offering Alipay+ as a Payment Method:
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Ease of Use: Customers enjoy a simple and seamless experience.
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Security: Payments are securely processed within the Alipay environment.
How It Works
On the POS terminal, the merchant selects the top-right icon
The merchant selects QR code and the respective icon will appear, then they insert the payment amount
They choose Alipay+ from the list
The customer then opens their Alipay+ app and scans the QR code from the terminal and completes payment
➡️ Details
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Supported POS Solutions: Alipay is available on Tap on Phone (including Viva Contactless Terminal powered by Google Play, Viva Contactless Terminal with Professional Scanner powered by Google Play & Viva Contactless / Chip & PIN Terminal powered by Google Play), PAX devices (A80, A910, A920, A920 Pro & IM30) and Prolin devices (Q30).
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Payment Method Type: Synchronous – payments are confirmed immediately.
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Refunds: Supports partial and full refunds.
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Recurring Payments: Not supported.
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Pre-Authorizations: Not supported.
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0% Cashback: Not supported
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MOTO: Not supported
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Cancellation: Supports cancellation
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Disputes: Not supported
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DCC: Not supported
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Surcharge: Not supported
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Tipping: Supported
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Installments: Not supported
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Tokenization: No
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Restricted MCCs: Some merchant categories and those selling specific products are not eligible for Alipay activation. See the detailed chart below.
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Supported Countries: Available in all countries for Alipay+ customers.
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Pricing: Visit the pricing page for more details.
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Settlement: Customer payments are deposited into your business account the next day for confirmed payments/successful transactions.
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Cross-Currency Payments: Not supported currently.
All merchants are activated by default to accept payments for Alipay.
Alipay activation occurs once a week, so it may take up to 7 days before Alipay becomes available on your account. No action is required from the merchant.
➡️ Merchant Categories
Merchants selling cannabis/CBD products are not eligible to use Alipay. Additionally, certain merchant categories are not eligible for Alipay activation. If your business falls into one of these categories, you will not be able to accept payments via Alipay:
MCC Categories
0763 Agricultural Co-operatives
3561 Hotels/Motels/Inns/Resorts
5172 Airlines, Air Carriers
5932 Money Orders – Wire Transfer
5933 Precious Stones and Metals, Watches and Jewelry
5960 Misc. Food Stores – Convenience Stores and Specialty Markets
6010 Financial Institutions – Manual Cash Disbursements
6012 Financial Institutions – Merchandise and Services
6211 Security Brokers/Dealers
6300 Insurance Sales, Underwriting, and Premiums
6513 Real Estate Agents and Managers - Rentals
7012 Timeshares
7276 Tax Preparation Service
7277 Counseling Service – Debt, Marriage, Personal
7995 Amusement Parks, Carnivals, Circuses, Fortune Tellers
8398 Charitable and Social Service Organizations
➡️Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!