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Account Closure and Inactivity

Inactive account
In case of an account owner's death, how can the beneficiaries transfer any funds available?
How can I close (deactivate) my Viva.com Account?

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Account Management
Account Closure and Inactivity

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Account Closure and Inactivity

Inactive account

If you cannot sign in to your Viva.com account and receive a message saying that your account has been deactivated due to inactivity, you'll need to contact…

1 min readUpdated Sep 22, 2026

In case of an account owner's death, how can the beneficiaries transfer any funds available?

In the event of the death of a Viva.com Account holder, the heir must contact Viva.com at [email protected], and provide the following documents and information:

1 min readUpdated Sep 22, 2026

How can I close (deactivate) my Viva.com Account?

Our goal is to ensure that your experience remains excellent at every stage of your relationship with us, even if you decide to close your account.

1 min readUpdated Sep 22, 2026