Reset App & Settings
How to reset the app settings of the ‘Viva.com Terminal’ application, with or without erasing account information.
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Open the ‘Viva.com Terminal’ application and make sure is on the transaction screen or the screen with the Keypad, and select More in the bottom-right.
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Select Reset and choose your preferred method of reset.
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Choose Continue with Settings reset to finalize the process for a settings reset or choose Continue with full reset for a full reset:
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Settings reset - This option will reset the app settings to their defaults without erasing your previously entered account information.
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Full reset - This option will reset the app settings to their defaults, erasing your previously entered account information and requiring you to re-activate the app.