Sales Export

Use Sales Export to view or export detailed sales information for a selected date range, including periods spanning multiple months.

The report includes information such as card type, card number, card country, currency, transaction ID, amount, and other transaction details.

Important: Employee users need the Manage Account role to access the Sales Export report.

#View or export a sales report

1. From the Dashboard, click Reports.

2. Go to Classic Reports and click Sales Export.

3. Select the date range using the From and To fields.

4. Choose what you want to do:

   • Click Search to view the report in the table.

   • Click Export to Excel to export the report as a CSV file.

#When will my exported report be ready?

Your export may take some time to process. When the file is ready, you'll receive a notification in your dashboard feed.

During peak times, processing may take a few hours.

#Open the exported CSV file

You can open the CSV file using your preferred application.

Note: The data in the file is separated using semicolons (;).

If you use Microsoft Excel and the data does not appear in separate columns:

1. Open the CSV file in Excel.

2. Select the first column.

3. Go to the Data tab.

4. Under Data Tools, click Text to Columns.

5. Select Delimited, then click Next.

6. Select Semicolon as the delimiter, then click Finish.

Still need help? Our team is here to support you. Please contact us via the Chat with us option in your Viva.com account.