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viva.com Terminal app

Viva.com Terminal POS - The Ideal Choice for Modern and Secure Transactions

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Card Terminal Troubleshooting

Troubleshooting Your Viva.com POS Devices

Network Problems

Network problems - WiFi / Hotspot (Prolin S900/ D200)
Network Errors - WiFi/ Hotspot (Android Card Terminals)
Network problem - Ethernet
Network Problem - GPRS

Printing Issues

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Network Problems

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Network Problems

Network problems - WiFi / Hotspot (Prolin S900/ D200)

This troubleshooting should only be followed for Prolin Wireless Terminals S900 & D200.

1 min readUpdated Sep 22, 2026

Network Errors - WiFi/ Hotspot (Android Card Terminals)

➔︎For A50, A77, A910, A920, A920 Pro Terminals:

1 min readUpdated Sep 22, 2026

Network problem - Ethernet

If the terminal is not connecting via Ethernet, follow these steps:

1 min readUpdated Sep 22, 2026

Network Problem - GPRS

If the terminal cannot connect via GPRS/Mobile Data, follow these checks:

2 min readUpdated Sep 22, 2026