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viva.com Terminal app

Viva.com Terminal POS - The Ideal Choice for Modern and Secure Transactions

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Card Terminal Troubleshooting

Troubleshooting Your Viva.com POS Devices

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Printing Issues

Printing Issue
Printing Issue - Faded Receipt
Printing Option is not Available - Ciontek Terminals

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Printing Issues

If your terminal is not printing a receipt, follow the steps below to identify and resolve the issue:

1 min readUpdated Sep 22, 2026

Printing Issue - Faded Receipt

If your terminal's printer is producing receipts that are faded or barely visible, follow these steps to resolve the problem:

1 min readUpdated Sep 22, 2026

Printing Option is not Available - Ciontek Terminals

If you are experiencing printing issues with the Ciontek terminal, such as:

1 min readUpdated Sep 22, 2026