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viva.com Terminal app

Viva.com Terminal POS - The Ideal Choice for Modern and Secure Transactions

General Overview

Setup and Activation Guide

Functionalities

Card Terminal Troubleshooting

Troubleshooting Your Viva.com POS Devices

Rejected Transactions
Android Terminal Errors
Prolin terminals Errors
Tampered Device Message

Network Problems

Printing Issues

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Errors

General Errors

Rejected Transactions

If a card transaction is either rejected or was successful but does not appear in the Viva.com Account, check if a receipt has been issued. If a receipt has…

1 min readUpdated Sep 22, 2026

Android Terminal Errors

This specific error code means that there are no transactions on the terminal to print in the report.

3 min readUpdated Sep 22, 2026

Prolin terminals Errors

Terminals can perform transactions normally despite the error.

1 min readUpdated Sep 22, 2026

Tampered Device Message

Look at the message displayed on the device's screen. The most common messages are:

1 min readUpdated Sep 22, 2026