Battery Issues

If your terminal suddenly shuts down or does not power on, follow the instructions below according to your model to identify and resolve the issue.

If your terminal is not charging, follow the instructions below according to your model to identify and resolve the issue.

If your terminal is discharging very quickly, follow these steps:

If your terminal shuts down while printing a receipt, follow the steps below to identify the problem:

If you are experiencing charging issues with your Ciontek terminal, follow the steps below to identify and resolve the problem: