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viva.com Terminal app

Viva.com Terminal POS - The Ideal Choice for Modern and Secure Transactions

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Card Terminal Troubleshooting

Troubleshooting Your Viva.com POS Devices

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Battery/Power Issue - Card Terminal Shuts Down
Battery Issue - Card Terminal Not Charging
Battery Issue - Battery Depletion
Power Issue - The Terminal Shuts Down During Printing
Battery/Power Issue - Ciontek Terminals
When I disconnect the wireless card terminal from the power, turns off. What should I do?

Printing Issues

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Battery Issues

When I disconnect the wireless card terminal from the power, turns off. What should I do?

If your card terminal stops working abruptly when it disconnects from the power, you should:

1 min readUpdated Sep 22, 2026

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