How can I create an additional wallet in my Viva.com Account?

You can create multiple wallets in your Viva.com account to help organise the money you receive from your payments. For example, you may wish to use separate wallets for different payment terminals or your online store.

#Before you begin

• Each wallet has its own balance.

• Each wallet is assigned its own unique Account Number.

• The same conditions and charges apply to additional wallets as to your primary account.

#Create an additional wallet

You can create a new wallet using either web banking or the Viva.com app.

#Through web banking

1. Sign in to your Viva.com Account.

2. Select Accounts.

3. Click Create new.

4. Select Viva Account as the account type.

5. Enter a name for your new wallet.

6. Click Create Account.

#Through the Viva.com app

1. Open the Viva.com app.

2. Tap Accounts from the menu at the bottom of the screen.

3. Tap the + icon in the top-right corner.

4. Enter a name for your new wallet.

5. Tap Create.

#Important

Wallets cannot be deleted after they have been created, even if no transactions have ever been made using them.